[email protected]

1. Introduction

 

Biomni is a product designed by Biomni Limited, a wholly owned subsidiary of Illuminet Solutions Limited. This website is operated by the Illuminet Solutions Limited, who is responsible for your personal data collected through this website.

 

At Illuminet Solutions Limited, we take our obligations in respect of the privacy of personal data very seriously and we will only process personal information as detailed in this notice, unless we inform you otherwise.

 

This privacy notice provides information about the collection and use of personal data relevant to individuals who use our services, as a client who we provide services to or have formed an ongoing business relationship with.

 

We refer to all individuals as ‘you’ or ‘your’ in this notice.

 

We reserve the right to amend this Privacy Notice at any time. The applicable version will always be accessible via our Website or LinkedIn pages. If we make changes that significantly alter our privacy practices, we will post a notice on our Website or LinkedIn pages prior to the change taking effect.

 

This Privacy Policy should be read together with our separate Cookie Policy, which is automatically updated each month and details how we use cookies and similar technologies on our website.

 

 

2. Who are we?

 

The Illuminet Group consists of, Biomni Limited, Illuminet Inc. & TeraCode Development Services Limited (a Joint Venture with TeraCode Inc.), as subsidiaries of Illuminet Solutions Limited, an IT Management Consultancy and Services Provider providing support our client solutions.

 

The registered office addresses are:

  • Illuminet Solutions Limited: 154 – 160 Fleet Street, Blackfriars, London, England, EC4A 2DQ
  • Biomni Limited : 154 – 160 Fleet Street, Blackfriars, London, England, EC4A 2DQ
  • TeraCode Development Services Limited: 6 Poole Road, Wimborne, Dorset, England, BH21 1QE
  • Illuminet Incorporated: 1013 Centre Road, Suite 403-A, Wilmington, Delaware 19805, United States

 

3. What information do we collect about you?

 

We will collect, hold (in hard copy and computer readable form) and process personal data, such as your contact information (e.g. email address and telephone number), current company details and role where provided. We also retain information specifically related to your business including both current and potential requirements as expressed in our meetings and correspondence which will help us to support your business.

 

Under normal circumstances we do not hold any special category data such as race, ethnic origin, politics, religion, trade union membership, health, sex life or sexual orientation and we would not request that information from you. We would only collect and process that type of data at your request and only where it is pertinent to support you.

 

We also collect limited data from website visitors through contact forms, and analytics tools. This may include your name, email address, company name, IP address, browser type, and device information. We only collect such information with your consent or where we have a legitimate interest to improve our website functionality and user experience.

 

We do not knowingly collect or process data from individuals under the age of 16.

 

4. Where do we obtain this personal data from?

 

We may obtain your personal data from the following sources (this list is not exhaustive):

 

  • You (e.g. completing our online form)
  • A recommendation from a client, former employer or mutual contact
  • Marketing databases
  • The public domain
  • Social Media (e.g. LinkedIn)
  • The company’s website through cookies stored on your computer. This cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customise your browsing experience and for analytics and metrics about our visitors both on this website and other media.

 

For further details about the specific cookies and tracking technologies used, their purpose, duration, and how to manage your preferences, please refer to our separate Cookie Policy, shown below.

 

If required, we will provide you with details regarding how and where we sourced your personal data on initial contact.

5. What do we do with your personal data?

 

We use your personal data to maintain contact with you and follow up as appropriate. As part of our legitimate interest in the proactive management of the account, we will also provide updates either by phone or email on our products and services as well as any resourcing opportunities we may identify based on our pipeline of associates and candidates. We only process your data in ways you would reasonably expect to maintain our relationship, and which have a minimal privacy impact.

 

We do not use your personal data to undertake any form of automated individual decision making or profiling.

 

We do not make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects concerning you.

 

6. Who do we share your personal data with?

 

We will not share client data without your consent, and those requests will be in the format of testimonials you provide and therefore with your express permission regarding the level of anonymisation required.

 

We will never sell, share (or gift) your data to a 3rd party outside of the above.

 

Where we transfer personal data outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place, such as adequacy decisions or Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

7. How do we protect your personal data?

 

We place great importance on the security of all personally identifiable data we hold and take all reasonable precautions to prevent unauthorised access both from within and outside the company.

 

All data is retained utilising industry standard Software products whose suppliers have made commitments to deliver GDPR compliance as part of the provision of their services.

 

Access to your data is strictly controlled to ensure only personnel with a direct requirement to utilise the data as part of their role can access it. This may include agents, sub-contractors and other contracted organisations who are appointed to provide services to us, but they will be bound to adhere to this Privacy Notice, our Data Protection Policy and applicable data protection legislation.

 

In the event of a personal data breach, we will assess the incident promptly and, where required by law, notify the Information Commissioner’s Office (ICO) and any affected individuals without undue delay.

 

8. How long do we keep your personal data?

 

We will retain personal data for the period when our relationship is active, plus the following additional timescales:

 

Client data – a period of 7 years following the cessation of the relationship.

 

Once the specified retention dates have passed, your data will be deleted.

 

You can indicate at any time that you would like your personal data to be removed and we will erase your details from our records, unless we are required to keep it for legal or contractual purposes, in which case we will confirm which records we are obliged to retain.

 

Full details of our retention and deletion procedures are available on request.

9. How do we check that your data is accurate?

 

Client data is validated as part of the ongoing reviews scheduled by the relevant relationship manager.

 

10. What are your rights over your personal data?

 

You have the right to be informed about the collection and use of your personal data, which this notice provides, and can be referenced on an ongoing basis by following links from our Website and LinkedIn pages.

 

You have the right to request:

 

  • A copy of the personal data we hold about you, including the ability if possible to provide that data in a portable format.
  • The correction of your personal data when inaccurate, out of date or incomplete.
  • That your personal data is deleted when it is no longer necessary for us to retain such data.
  • The withdrawal of your consent allowing us to process your personal data, either in its entirety or for specific uses such as e-marketing communications.
  • The right to request a restriction on further data processing, if for example there is a dispute in relation to the accuracy or processing of your personal data.
  • The right to object to the processing of personal data, where that data processing has been based on legitimate interest and/or direct marketing.

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk), if you believe your data has been processed in a manner that breaches applicable data protection laws.

 

11. What happens if you withdraw your consent?

 

If you raise a request to withdraw your consent through direct contact or an ‘unsubscribe’ request, the record we hold of this request will include your name, email address and company role (if applicable) to ensure you are correctly identified in future and not contacted further.

12. Who should you talk to raise requests or concerns?

 

Any requests regarding either your privacy rights or more general data protection questions or concerns should be sent to [email protected] where they will be dealt with by the Data Protection Officer (DPO), or write to The DPO, Illuminet, 154 – 160 Fleet Street, Blackfriars, London, England, EC4A 2DQ

 

If you remain dissatisfied after contacting us, you have the right to raise your concern directly with the Information Commissioner’s Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, www.ico.org.uk.