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Who are Biomni LTD.?

Biomni is a product designed by Biomni Ltd., a UK based software company, developer of Intelligent Automation & AI solutions, including Biomni and Tenjin.

 

Biomni Ltd. is part of the Illuminet Group, a collective of specialist companies united by complementary strengths and shared expertise to deliver total client solutions.

The Illuminet Group

The Biomni platform is part of a wider ecosystem of specialist capabilities delivered through the Illuminet Group.

Global business efficiency consultancy which delivers Transformative Change, & Architecture Services, helping businesses optimise operating models and technology adoption.

A transformational Intelligent Automation solution with an easy-to-use Conversational AI front-end, for businesses looking to streamline internal support across HR, IT, Finance, and more.
TeraCode logo, software development company specialising in Data Science, AI & IoT solutions.

Data science and IoT specialists, offering machine learning and IoT-driven insights for real-time optimisation.

Collectively, the Illuminet Group delivers a comprehensive ecosystem for efficiency and transformation, encompassing consulting, intelligent automation software and platforms, and data-driven innovation.

 

We are more than just a technology provider, we are a partner in your digital transformation journey, blending AI, people, and process expertise to deliver amazing outcomes.

Green Guarantee:
Ethical & for the Environment

Doing the right thing is at the heart of how we work, for our customers, for our people, and for the planet.

 

Green Guarantee

Our Green Guarantee means we commit to sustainable practices in every engagement.

 

Treevolution initiative

We plant trees on behalf of clients for every project and solution delivered (over 23,000 trees planted to date).

 

Ethical automation

Our AI is transparent, inclusive, and designed to empower people to achieve more.

Remote-first, low-carbon operations

We minimise environmental impact through digital-first practices.

 

Biomni Ltd. has retained ISO27001 certification for information security management, in 2025

Biomni Ltd., part of the Illuminet Group has proudly achieved ISO/IEC 27001 certification, and our business adheres to these requirements for security and organisation of assets for Information Security Management System (ISMS), again in 2025.

 

This certification demonstrates our commitment to ensuring increased reliability and security of systems and information so our customers can have the utmost confidence in Biomni and our other software solutions.

 

FAQs

Here’s some Frequently Asked Questions (FAQs). Feel free to check these out or perhaps click on Charles and chat with him to ask your questions!

 

Q: Is Biomni a product or a company?

A: Biomni (formerly known as Front Office) is a service experience and orchestration layer. It is designed, developed, and supported by Biomni Ltd.

Q: What is Biomni Ltd.?

A: Biomni Ltd. is a UK‑based software company specialising in Intelligent Automation and AI‑enabled platforms, including Biomni and Tenjin. The company combines deep technical expertise with real‑world service delivery experience.

Q: Is Biomni part of a wider group?

A: Yes. Biomni Ltd. is part of the Illuminet, a business efficiency consultancy, and group entity covering a collective of specialist companies that combine consulting, automation, data, and technology expertise to deliver end‑to‑end transformation solutions.

Q: Where is Biomni developed?

A: Biomni is designed and developed in the UK, with a strong focus on enterprise‑grade security, scalability, and flexibility for complex service environments.

Q: How is Tenjin related to Biomni?

A: Tenjin is another intelligent automation platform developed by Biomni Ltd. While the Biomni platform focuses on unified service experience and service delivery, Tenjin specialises in Conversational AI and automation orchestration. They are separate products, designed to complement each other when used together.

Why Work with Us?

 

Experience

20+ years of enterprise service delivery expertise.

 

Proven results

Reduced ticket volumes, faster onboarding, improved Employee Experience (EX) and Customer Experience (CX) scores.

Secure & Scalable by Design

Secure, scalable, easy-to-deploy automation technology.

 

Expertise

A unique blend of consulting + AI software for measurable transformation.

Interested in Biomni?

Submit the form and a member of our team can help you understand how it could benefit you.