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Insights, opinions and research from Biomni
Our content focusses on customer service, innovation and software development.
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Tenjin – Digital Assistant Implementation
Find out moreThe recent merger of Sovereign Housing and Network Homes created one of the UK’s largest housing associations with 84,000 homes and over 210,000 customers across the South East of England. SNG has a clear purpose to provide good, affordable homes and continue to grow so we can invest more in the things that matter.
14 May 2024
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C-SUITE CAREER ADVICE – ANGUS GREGORY, BIOMNI
Read MoreWhat would put you off a candidate? “I would say arrogance – there is always something more to learn and no-one knows it all!”. See what our very own Angus Gregory has to say!
6 Jun 2023
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CIO SUMMIT – Harness the Power of the Knowledge Network
Watch the SessionHaving promised to solve employee productivity and self-help issues for decades, hear what Angus Gregory has to say about the reality of Knowledge Management and why it’s time for a new approach.
30 May 2023
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AI IN FINANCE – WHAT CHATGPT AND GENERATIVE AI MEANS FOR CFOS
Read MoreWith ChatGPT and generative artificial intelligence, the pace of progress with AI in finance has been remarkable…
23 May 2023
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TRANSFORM YOUR IT SERVICE MANAGEMENT
Find out moreTrusted software provider Biomni and expert consultancy Illuminet have today announced an exciting new partnership which is set to transform IT infrastructure and provide enhanced service management for its clients.
15 May 2023
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TOP CONVERSATIONAL AI TRENDS ADVANCING IN 2023
Find out more2022 was a huge year for advancements in AI, particularly within Conversational AI. But what trends will be taken to the next level in 2023? We caught up with industry experts including Andreas Antoniou to find out what trends they think will advance in 2023.
14 May 2023
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Explore the enterprise case for
GPT-3 language modelsFind out moreOpenAI’s launch of ChatGPT has taken the media by storm. Learn how you can reap the benefits of GPT-3 language models with Tenjin, whilst managing the limitations.
10 Mar 2023
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How To Manage Generative AI Limitations
Read MoreThere is no denying the power of generative AI but read tips and strategies for managing the limitations of AI and tools such as ChatGPT.
8 Mar 2023
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Tenjin now enhancing with GPT-3 capabilities
Find out moreLearn how Tenjin now delivers the human-like response features of ChatGPT but most importantly, uses specific business knowledge and data to help with self-service resolution.
10 Feb 2023
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Expert Predictions For AI in 2023
Find out more2022 was a big year for AI. From Chat GPT to Tesla’s ‘Optimus‘, AI has been front and centre of the news. See what Andreas Antoniou, CTO at Biomni and other industry experts predict what the AI landscape could look like in the coming year.
18 Jan 2023
Featured Tenjin Integrations
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ServiceNOW
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Microsoft 365
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ZenDesk
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Freshdesk
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Topdesk
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People HR
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Twilio
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AHA
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Jira
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Confluence
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Notion
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Matrix42
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Test Tenjin out in one of your departments before rolling it across the business. We advise ways to implement Tenjin to help you instantly see the results.
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An in-depth overview of all Tenjin has to offer. See how to harnesses the power of your business knowledge to empower employees.
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Financial Services
We have many years experience in this sector and know that Tenjin is the go-to solution to help reduce information overload.
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Are you an MSP? Partner with us and we’ll help you implement consumer-like self-service for your customers.
Let's talk[1] Source Gartner: “Improve Customer Self-Service and Self-Solve With Knowledge-Centered Service” Nov 2020, by Darin Stewart (VP analyst)
[2] Source Gartner: “How to scale remote-worker services and support through ITSM” June 2020, by Steve White (Analyst)
[3] Source Gartner: “Identify High-Value Employee UX Improvement Opportunities” January 2021
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